WE ARE CURRENTLY EXPERIENCING SOME DELAYS DUE TO COVID-19.
We are understaffed at the moment so it may take a while to get back to you.
We try to dispatch all orders within 7 days.
UNITED STATES - 14/41 Days
CANADA - 21/41 Days
EUROPE - 21/41 Days
WORLDWIDE - 21/51 Days
Please note that shipping speed for free products is longer due to choosing the most cost-effective shipping method.
(US Orders - 18/48 Days)
(None US Orders - 18/58 Days)
Pins are shipped directly from our overseas manufacture to keep the cost down and allow us to run the promotion.
You will not receive a tracking code for free orders. Just be patient, your order will arrive.
Please contact us by Hello@Valono.com to find out about your parcel,
please do not contact us through our social network sites to find out about your order status.
We aim to reply within 48 hours, we may exceed this if we have a busy period.
Please note that once your order begins to be fulfilled we can not change the shipping address.