We try to dispatch all orders within 7 days of order placement.


 UNITED STATES - 7/20 Days
CANADA - 1/6 Weeks
WORLDWIDE - 2/6 Weeks
Please note that shipping speed for free products is longer due to choosing the most cost-effective shipping method.
(US Orders - 18/38 Days)  (None US Orders - 20/48 Days)
You will not receive a tracking code for free orders. Just be patient, your order will arrive.
Please contact us by Hello@Valono.com to find out about your parcel,
please do not contact us through our social network sites to find out about your order status.
We aim to reply within 24 hours, we may exceed this if we have a busy period.
Please note that once your order begins to be fulfilled we can not change the shipping address.